Chery

FAQs

Have a question? Please check our knowledgebase first.

Frequently Asked Questions

  • General Information
  • VEHICLE INFORMATION
  • FINANCE AND OFFERS
  • SERVICING AND WARRANTY

To find your nearest Chery dealer in Nigeria, simply select the name of your State from the 'Find a dealer' page. Our dealer locator will then show you the locations and details of your nearest dealers.

You can contact our Customer Care team by email, phone, post - visit our Contact us page for full details.

Look out for adverts in the media for vacancies and also check the career page.

Our website gives you all the information you need to choose your new Chery with confidence. Our Models page allows you to view all our models by model name. You can find out more details by clocking on the "DISCOVER MORE" button shown beneath/beside each model. 'Discover more' takes you to our model showroom to give you indepth info on the key features, plus photo and video galleries to see the car from every angle. 'Order/download brochure' takes you to our main Brochures Request where you can select your model and then choose a brochure, price and technical specifications brochure or accessories brochure, either to download, or to be delivered to you.

Pricing and Technical Specifications brochures for every model are available to download from every model showroom, can be downloaded or ordered from our Brochures page.

Our vehicle lead times can vary depending on the vehicle and model ordered and the stage of the production cycle at the time you place your order. Contact your local dealer who will be able to give you the most up-to-date delivery times according to the specific model you're interested in.

Simply visit your local dealer who will guide you through the whole process of choosing your perfect car, including all options and extra as required. Your dealer will place your order and keep in touch with you to let you know when your new car is ready.

Yes! All spare parts for Chery cars are readily available at our workshops across the country.

Chery accessories can be ordered from any of your local dealer , and can also be fitted by your dealer for an additional cost if required. To browse the full range of Chery accessories available to order from your dealer , visit our Accessories Page.

If you lose one of your car keys, or need a replacement or additional key for any reason, simply contact the Service department at your Local local dealer who will be able to order one for you. There is a charge for a new key, which varies depending on the model. Your dealer will be able to give you the cost when you contact them.

The process of converting a 'right - hand drive' vehicle to a 'left-hand drive' has been carried out quite successfully. However, these conversions are quite expensive and carry a high risk of system failure due to the initial configuration of the vehicle. Therefore we strongly advise that conversions should not be carried out

Attractive finance options are available with our partner banks:

  • 1. Jaiz Bank Plc
  • 2. Access Bank Plc
  • 3. United Bank for Africa (UBA) Plc
  • 4. Sterling Bank.

You can use the Auto Financing Calculator to determine payment options suitable for just you .

You can contact us directly for further details and support.

Your local dealer offers highly competitive first-class servicing, repairs, MOTs and vehicle health-checks for your Chery, and the benefits include

  • 1. Chery expertise from highly trained technicians who are regularly assessed.
  • 2. The latest specialist tools and diagnostic systems, designed just for Chery vehicles.
  • 3. Genuine Chery parts, made to our exacting standards.
  • 4. The promise of an impressive service and repair history to keep up your Chery’s resale value.